Effective Date: 24/06/2025
AstraSoul (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit or make a purchase from our website https://astrasoul.co.in.
1. Information We Collect
We collect the following personal information when you browse or shop on our website:
- Full Name
- Email Address
- Phone Number
- Shipping & Billing Address
- Payment Information (processed securely via Razorpay; we do not store card details)
2. How We Use Your Information
We use your personal data to:
- Process and deliver your orders
- Send you order updates and shipping information
- Provide customer support
- Improve our website experience
- Send marketing or promotional emails (you can opt out anytime)
3. Sharing Your Information
We do not sell or rent your personal information. We may share it with:
- Razorpay for payment processing
- Shipping partners for delivering your order
- Legal authorities, only if required by law
4. Data Security
We implement strong measures to keep your data secure, including SSL encryption and restricted server access.
5. Your Rights
You have the right to:
- Access, correct, or delete your personal data
- Opt-out of promotional emails
- Request details on how your data is used
6. Cookies
We may use cookies to enhance user experience and for analytics. You can control cookie preferences in your browser settings.
7. Updates
We reserve the right to update this Privacy Policy. Changes will be posted here.
Contact: If you have any questions, contact us at support@astrasoul.co.in